Students in Network Systems (A09) at Vantage Career Center are ready to help you with your personal (home) computer issues or to clean up and speed up your computer. Service is Free (but donations or donuts are appreciated) Parts not included.
Help Desk Ticket Required (Online Form)
Desktops and Laptops only for complete hardware and software service.
Other devices such as game consoles are accepted at our discretion, since we may or may not be able to fix robot vacuums, garage door openers, sewing machines, etc... (all of which have been brought to our lab).
Cell Phones & Tablets (software help only) We will not fix broken screens or take your cell phone or tablet apart.
Students do get to practice taking apart cell phones, tablets, and other devices, but we use devices from our donated device inventory where it doesn't matter if they mess up while learning. It's just too much of a risk for students to take apart customer's cell phones and tablets while they are still learning. Broken device donations accepted.
School owned equipment should be directed to the Vantage IT Department.
Network Systems students do get to job shadow with the Vantage IT department but the Vantage IT department should be your first point of contact for any school related technology issues.
Online Help Desk Submission Form
PLEASE MAKE SURE YOU BACKUP ALL OF YOUR DATA BEFORE BRINGING YOUR DEVICE IN FOR SERVICE (See Links Below).
Backup your iPhone (iCloud / iTunes) iCloud Photos
Backup your Android (Google Drive) Google Photos
Backup your Computer (Back Blaze)
Export your Google Apps & Data (Google Takeout)
For Self Help Check Out Tech Support Guy for free technical support questions and help.
Useful Tools
Malware Bytes (Malware Cleaner)
Glary Utilities (System Cleanup)
AVGÂ (Antivirus)